All manufacturers and foreign trade partners exporting to Saudi Arabia take note: The Saudi Standards, Metrology and Quality Organization (SASO) has completed a full digital system upgrade. The long-standing legacy JEEM and IECEE submission channels have been permanently decommissioned, and the Maneh platform is now the sole official entry point for Saudi market access applications.
The new platform is still in its trial operation phase with tightened audit standards and complex filling rules. Minor oversights will lead to document rejection and delayed certificate issuance, directly triggering losses such as cargo detention, exorbitant warehousing fees and order breach liabilities. This article compiles complete processing rules and countermeasures to help enterprises avoid customs clearance delays.
I. Usage Rules for Old & New Systems
1、Legacy JEEM System: Only for closing pending orders; no new business accepted
The old platform has suspended corporate registration, new certificate applications, model add-ons and all other new services. Only orders submitted prior to the system migration and yet to be finalized may complete remaining procedures on JEEM.
2、Maneh Platform: The exclusive official submission channel
All new applications for Saudi compliance certificates must be submitted online via the new platform from now on.
3、Official website: https://maneh.saso.gov.sa
Fully independent old and new accounts – re-registration is mandatory
Legacy JEEM accounts cannot log into Maneh. Domestic factories and Saudi importers need to register brand-new separate accounts respectively.
Critical Reminder: Immediately export and back up all submission records and certificate archives from the old platform. The authority will not retain data during the transition period, and lost records cannot be recovered.
II. Products & Certificates to Be Submitted via the New Platform
Three types of certifications have been fully migrated to the new platform: Saudi Quality Mark Certification, IECEE Certificate, and Water Conservation Certification.
Product categories covered by IECEE certificates include:
1、Lighting products: LED spotlights, track lights and all types of lamps
2、Household electrical appliances: TVs, dishwashers, etc.
3、IT digital power supplies: Mobile phones, tablets, power banks, adapters, etc.
Supplementary Note: Valid IECEE certificates issued on the old platform prior to the migration remain fully usable and unaffected by the system switch.
III. Practical Implementation Plans for Enterprises
Immediate Mandatory Actions
1、Prepare business licenses, factory filing documents and product specifications in advance to shorten platform registration lead time;
2、Complete CB certificates and test reports, and supplement Saudi national difference test data to reduce document rejection rates;
3、Back up all historical submission records and certificate files from the old platform to prevent data loss.
Long-Term Stable Shipment Planning
1、Launch new product or new model certification applications 2–4 months in advance to avoid peak submission backlogs;
2、Assign dedicated staff to master Maneh filling specifications and unify document upload standards;
3、Initiate certificate renewal well before expiry to avoid shipment disruptions due to expired credentials.
IV. Key Reminders for Common Submission Pitfalls
1、Enterprises must export and archive historical data from the old system on their own; no unified official archive channel is available.
2、Factory and Saudi importer accounts are mutually incompatible between the two systems; full re-registration on Maneh is required for all parties.
3、The new platform adopts stricter validation mechanisms with low tolerance for incorrect file formats and filled fields, leading to a sharp rise in rejected submissions.
4、Only brand-new certification applications shall be processed on Maneh; valid certificates issued under the old system remain unaffected by this system overhaul.
This comprehensive SASO system replacement marks a major adjustment to Saudi market access policies. Coupled with platform malfunctions and stricter audits during the trial phase, enterprises are facing noticeably longer and more complicated certification lead times at present. Delayed certification will result in cargo being held at ports upon arrival, incurring hefty storage and detention charges, and potentially triggering compensation claims from overseas buyers.
If you encounter operational obstacles during Maneh account registration, document submission or audit progress tracking, you may cooperate with professional compliance institutions for one-on-one procedural guidance and customized efficient certification solutions to minimize shipment risks.
